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Xerox Named Contact Center Leader by Everest Group

For the fourth year in a row, industry research firm Everest Group is recognizing Xerox (NYSE: XRX) as a leader in contact center outsourcing in its report ‘Contact Center Outsourcing (CCO) – Service Provider Landscape with PEAK Matrix™ Assessment 2016.’

By |June 29th, 2016|Uncategorized|0 Comments|

Xerox Service Request Status

Did you know that you can now track your service call?  Yes now you can use the Xerox Service Request Status page to follow the progress of your technician.  Though we hope that you can use online support to solve any issues you have with your machine(s) we know that occasionally you may require […]

By |June 28th, 2016|Uncategorized|0 Comments|

Augmented Reality: It’s Time to Go Swimming!

Experts are predicting full consumer adoption of augmented reality (AR) in 2017 – and this is something you should pay attention to.
Why? For the same reason the U.S. Post Office is offering postal discounts for marketers who use AR, QR Codes, personalized URLs, and other print-to-mobile technologies. It sells more print.

Today’s consumers are all […]

By |June 28th, 2016|Uncategorized|0 Comments|

Xerox Adds New Director to its Board

Xerox (NYSE: XRX) and Carl C. Icahn announced today that they have entered into an agreement under which Jonathan Christodoro has been appointed to the Xerox board of directors effective immediately.

By |June 27th, 2016|Uncategorized|0 Comments|

HfS Research Recognizes Xerox Customer Care and F&A Services

Analyst firm HfS Research placed Xerox in the High Performers category in two separate reports – the 2016 Contact Center Operations Services Blueprint Report and the 2016 Finance and Accounting As-a-Service Business Process Outsourcing Blueprint Report, which rank service providers on their innovation and execution abilities.

By |June 27th, 2016|Uncategorized|0 Comments|

Xerox Training and Consulting Services for You

Have you ever felt like you may not be getting all you could out of your Xerox printer or multifunction printer?  Maybe there is a feature you have not worked with or you don’t understand. Do you wish someone could help you train everyone on how to use the printer or multifunction device to […]

By |June 24th, 2016|Uncategorized|0 Comments|

Jeff Jacobson to become Xerox CEO

Xerox (NYSE: XRX) announced today that its board of directors appointed Jeff Jacobson to be chief executive officer of Xerox Corporation following the completion of the company’s planned separation into two publicly traded companies.

By |June 23rd, 2016|Uncategorized|0 Comments|

Xerox Makes Digital Files Flexible by Integrating Dokmee Capture Scanning Software into Scanners, Xerox DocuShare 7

Xerox has integrated scanning software into select Xerox DocuMate® Scanners, allowing office workers to directly export scanned or digital files to Xerox DocuShare® 7, an enterprise content management (ECM) platform. The combination efficiently converts a large backlog of files into meaningful business intelligence.

By |June 22nd, 2016|Uncategorized|0 Comments|

PARC, A Xerox Company, and Zinnov sign strategic partnership to combine research and consulting capabilities

PARC, A Xerox Company, and Zinnov LLC today announced that they have signed a Memorandum of Understanding (MOU), formalizing a comprehensive partnership to better serve and provide joint expertise to forward-looking Indian companies, and to leverage Silicon Valley’s innovative research and development environment to create new technologies.

By |June 22nd, 2016|Uncategorized|0 Comments|

Capitalizing on the Next Big Win: Print and Mobile

Lots of companies are looking for new applications, new revenue streams, and new ways to differentiate themselves.
Romax Marketing out of London, England believes they’re on to one. Creating apps for their clients which combine content from PDF files they’re already printing with multimedia audio and video files into apps which are playable on mobile […]

By |June 21st, 2016|Uncategorized|0 Comments|