I have a question for you all, how often do you clean your Xerox product(s)? Can’t remember the last time? Assume that someone else takes care of that? Keeping your machine clean is important. Did you know that several image quality problems can be solved by cleaning your machine? Let’s take a look at some of the most common issues. Lines, spots, streaks, voids, deletions on copies or scans can be caused by dirty Document or Constant Velocity Transport (CVT) glass. Clean the glass on the machine once a month or whenever quality issues arise.

There are also several other areas of the machine that you can clean yourself that will help you to avoid issues. On some machines you need to periodically clean the laser windows or print head lenses to prevent inconsistencies in density of color in copies or prints. On some machines you can clean rollers that could help avoid document or paper jams. So it is a good idea to familiarize yourself with all the cleaning procedures for your machine. To find out what you can do to keep your machine clean, go to the Online Support page for your machine and select the Perform Machine Maintenance or Maintain the Machine link. There you will find several items that you can take care of yourself. Machine models vary on what you can clean so make sure you refer to your documentation or Online Support to see what you can do.

Please see the video below for information on how to clean the CVT glass. This video is for the WorkCentre 78xx family your machine may be different but the basic procedure is the same. The cleaning information begins at :33 seconds. Make sure you also clean the large platen glass. Disclaimer: your machine may look different, your machine may not have access to the glass, please read all instructions before attempting, no printers were harmed in the making of this video, just making sure you are paying attention ☺.

Happy Cleaning. I know what you’re thinking, “Cheryl I don’t do windows”, somebody has to and the copy you clean up may be your own!